Responsible for the treatment
The company responsible for the processing of your data under this Privacy Policy is:

LABORATORIOS VCS-FARMA, S.L. NIF: B60281565
Address: C/ Plàstic, Pol. Ind. Les Guixeres, 21 - 08915 Badalona (Barcelona) E-mail address: info@vcsfarma.com
Web: www.vcsfarma.com;
Phone: 934970596
Registered at the Mercantile Registry of ..................................................

At LABORATORIOS VCS-FARMA, S.L., we recognize the importance of protecting your personal information and are committed to treating it responsibly and in accordance with data protection laws.

This privacy policy is intended to regulate all aspects relating to the processing of data of different users who browse or provide their personal data through the various forms located on the website.

Personal Data
A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc. as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.

The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in case of providing them, the data will be processed lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.

Purpose, duration and legitimacy of the treatment:
The data provided by the user will be used for the following purposes:

To attend to the request or petition made by the user through the contact form located on the web. We collect and process the user's personal data in order to process and manage your request, an inquiry or any request made through this form. We will keep this data for the time necessary to comply with your request and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage the registration and participation of the user in the blog comment form located on the website. These comments will be managed by the WordPress platform. The data provided will be kept as long as the user does not request the unsubscription to the blog content and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user when registering through the subscription form to the blog and selecting the acceptance box of our privacy policy before sending your request. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage experiences or opinions regarding the products and/or services through the testimonials of the users that will be published on the web page in order to be able to help other users. The only personal data that will be published will be the name and city of the user. We will keep the data provided as long as the user does not request its revocation and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user when registering through the form provided for this purpose on the web and selecting the acceptance box of our privacy policy before sending your request.

Attending and managing the purchase made by the user through of the purchase form located on the web.

We collect and process the user's personal data in order to process the order and subsequent payment of the products and services offered on the website. We will keep this data for the duration of the contractual relationship between the parties and for the time established by law for compliance with tax obligations.

The basis of legitimacy of the data processing will be the execution of a purchase contract in which the interested party is a party. If the user does not provide his personal data, the purchase cannot be processed and the requested service cannot be provided.

Send to newsletters and bulletins about LABORATORIOS VCS-FARMA, S.L. products. Under the user's consent we collect and process their personal data in order to send information about our products and services. These data will be kept as long as the user does not revoke their consent to the treatment of the same and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before subscribing to the newsletter in the form provided for this purpose on the web. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage the curriculum sent by the interested party through the form provided for this purpose and include it in the database of candidates of the company. These data will be kept for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.

The legitimate basis for managing and processing the curriculum of the person concerned is their consent which manifests itself by making an affirmative action of sending the same and selecting the box of acceptance of our privacy policy prior to sending. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

For the profiling. We collect data analyzing the purchases made by the user, their interests and preferences. In this way we can offer products and services that may be of interest to you. We will keep this data as long as the user does not revoke their consent to the treatment of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for profiling is the user's consent given by accepting the corresponding checkbox. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Register as a "registered user" through of the registration form located on the web and that will allow the user to access your private area of services and inform you of our activities, being able to send by any electronic means commercial communications of the novelties of our services. We will keep this data as long as the user does not request deregistration and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user when registering through the registration form and selecting the acceptance box of our privacy policy before submitting your request. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Improve your experience when browsing the web. We will keep this data as long as the user does not revoke their consent to the processing of the same by deleting the cookies and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy to improve your experience when browsing the web is the consent given by the user to accept cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.

Manage our social networks and send you information about our activities and products. We will keep this data as long as the user does not revoke their consent to the processing of the same and for the time established by law with a minimum duration of 3 years.

The legitimate basis for managing our social networks and sending you our activities and news, is the consent you give us for it. The user has the right to revoke their consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage the contests and sweepstakes organized on our website. We collect and process the user's personal data in order to manage their participation in the different sweepstakes or contests organized by LABORATORIOS VCS-FARMA, S.L., as well as the subsequent communication to the winners. These data will be kept while the contest or sweepstakes is being developed and its subsequent exposure determined in the contest rules, as well as for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user through the completion of the participation form enabled for this purpose on the web and by selecting the box of acceptance of our privacy policy and the rules of the contest or sweepstakes. The user has the right to revoke their consent at any time without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.

Management and development of the user's registration on the occasion of the attendance at an organized event or activity by LABORATORIOS VCS-FARMA, S.L. through the data collected in the form provided for this purpose on the web. These data will be kept for the duration of the activity of the event and for the time established by law with a minimum duration of 3 years.

The basis of legitimacy of the data processing will be the consent given by the user through the completion of the participation form enabled for this purpose on the web and by selecting the box of acceptance of our privacy policy and the specific bases for that contest or sweepstakes. The user has the right to revoke their consent at any time without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.

Facilitating training and information of users registered on the Website and to carry out, where appropriate, the necessary steps to enable their registration and attendance or monitoring of courses, conferences, events and any other training, social, informational and/or educational activity in which the user is interested and which is offered through the website. These data will be kept for the duration of the training activity and for the time established by law with a minimum duration of 3 years.

The legitimacy for this purpose of processing personal data is the execution of the contract to which the user is a party, that is, for the maintenance, compliance, development, control and execution of the contractual relationship established between you and LABORATORIOS VCS-FARMA, S.L.

Manage bookings and provide accommodation services in our establishment to users through our reservation form located on the web. The data provided will be kept as long as the contractual relationship between the parties exists., as well as for the time established by law with a minimum duration of 3 years.

The legitimate basis for attending and managing the reservation made by the user through the web form will be the execution of a contract to which the interested party is a party. If the user does not provide his personal data, the reservation cannot be managed and the requested service cannot be provided.

Manage the service of customer service" chat offered on our website for any questions about our services/products. In order to constantly improve the quality of our customer service, we record chat history for analysis and improvement purposes. These records are deleted once evaluated and having served the time established by law with a minimum duration of 3 years.

The basis of legitimacy is the consent you give us for use of the service. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

Manage the dispatch of satisfaction surveys based on the purchase of the requested product or service in order to improve our customers' experience on a daily basis. The personal data will be deleted once the survey has concluded as well as the reasonable time to make improvements, activate new services and meet the requirements of applicable law.

The processing of your data will be based on the legitimate interest to improve the quality of service when the user has purchased goods and/or services. In the absence of such a contractual relationship, the processing of data will be based on the user's consent as set out in the current regulations in force. Likewise, in the event of withdrawal of consent to any of the processing, this will not affect the lawfulness of the processing previously carried out.

Assignment or communication of personal data and international transfers:
Your data will not be communicated or disclosed to third parties unless there is a legal obligation or those providers linked to the Responsible acting as processors.

No international transfers are made, in the event that they could be made at some point, you will be informed in order to obtain your consent.

Data update
It is important that in order for us to keep the personal data updated, the user informs us whenever there has been any change in them, otherwise, we are not responsible for the veracity of them.

The user guarantees that the personal data provided are truthful, guaranteeing that all the information provided corresponds to the real situation, that it is updated and accurate, being obliged to communicate any modification.

Third Party Data
If the user provides data of third parties for any purpose to LABORATORIOS VCS-FARMA, S.L., he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.

Mandatory nature of the information requested
All our forms have an asterisk (*) in the required fields. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.

Use of passwords
In order to access the Private Area, the USER must "Login" and include the e-mail address and password generated in the registration form according to the rules of complexity that are established at all times on the web.

Users are responsible for the proper custody and confidentiality of any of the identifiers and/or passwords they have selected in the registration, and agree not to transfer their use to third parties, or allow access to outsiders.

Likewise, it will be the user's obligation to immediately notify the Responsible of any event that allows the improper use of the identifiers and/or passwords, such as theft, loss, or unauthorized access to them, in order to proceed to their immediate cancellation.

Rights of interested parties:
You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at C/ Plàstics, 21 Pol. Ind. Les Guixeres, - 93497 Badalona (Barcelona). Email: info@vcsfarma.com

If you feel that your rights have not been adequately addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es

Data processing of minors
Whoever provides the data through the forms on this website and accepts its treatment declares to be over 14 years of age, being prohibited access and use of the portal to minors of that age. If at any time, the Responsible Party detects that a minor under 14 years of age has provided personal data, we will proceed to the cancellation of the same. Also, the parents or tutors will be able in any case to go to LABORATORIOS VCS-FARMA, S.L. to block the account of access of the minors in their charge that had been registered falsifying their identity.

Treatment of Cookies:
A cookie is a small file that is downloaded and stored on the user's computer when the user accesses a web page. Cookies allow the web, among other things, store and retrieve information about browsing habits of the user or your computer and, depending on the information they contain and the way you use your computer, can be used to recognize the user.

The user has the option to prevent the generation of cookies by selecting the corresponding option in his browser program. You can obtain more information by reading our Cookies Policy.

Date of update: 21/05/2019